Effective Date: May 2025
At Kaked Vegan Bakery, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.
1. Information We Collect
When you interact with our website, place an order, or contact us, we may collect the following information:
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Personal Information: Your name, email address, phone number, and delivery or billing address.
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Order Details: Products you’ve purchased, order preferences, and special requests.
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Payment Information: We process payments securely via Stripe. Your full card details are never stored on our servers.
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Technical Data: Your IP address, browser type, device type, and pages visited on our site (used for analytics and site improvement).
2. How We Use Your Information
We use your information to:
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Process and fulfil your orders.
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Send you order confirmations, updates, and delivery notifications.
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Respond to your enquiries and customer service requests.
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Improve our website, services, and customer experience.
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Send you marketing emails (only if you have opted in).
3. Payments and Stripe
We use Stripe as our secure payment processor. When you make a purchase:
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Your payment details are encrypted and sent directly to Stripe.
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We do not store your full credit or debit card details.
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Stripe may collect and store certain data to process your payment, including your card type, last 4 digits of your card, expiration date, and transaction information.
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Stripe complies with PCI-DSS (Payment Card Industry Data Security Standard) requirements.
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For more details, please visit Stripe’s Privacy Policy.
4. Sharing Your Information
We do not sell, rent, or trade your personal data. Your information may only be shared:
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With trusted service providers (e.g., Stripe for payment processing, couriers for delivery).
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If required by law or to comply with legal processes.
5. Data Storage and Security
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We take appropriate technical and organisational measures to protect your information.
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Payment details are processed via secure SSL encryption.
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Access to personal data is restricted to authorised personnel only.
6. Cookies
Our website uses cookies to enhance your browsing experience and collect anonymous analytics data. You can disable cookies in your browser settings, but this may affect site functionality.
7. Your Rights
You have the right to:
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Access the personal data we hold about you.
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Request corrections or updates to your information.
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Request deletion of your personal data (unless we are required to keep it for legal or business reasons).
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Withdraw consent for marketing communications.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
hello@kaked.com.au or via the contact us form on the website